Frequently Asked Questions
Q: What are your hours?
A: We are open Monday through Friday 9:30-5:30, and Saturday 10:00-4:00. We are closed on Sundays.
Q: What is the easiest way to find you?
A: Check "Contact Us" page for directions and map.
Q: What kinds of things do you buy?
A: We are interested in fine gold, dental gold, scrap gold, diamond jewelry, vintage costume jewelry, sterling silver, firearms, silver coins, tools, native art, musical instruments. You are welcome to bring your items by anytime during our business hours.
Q: Can I get a loan on my jewelry?
A: Yes, we offer loans or loan services. Stop by for details.
Q: Are you a pawnshop?
Q: Do you take jewelry on consignment?
A: No, we do not.
Q: Do you pay cash for gold?
Q: How much do you pay for gold and silver?
A: The price of gold and silver fluctuates by the minute. We watch the market, take into consideration the karat and value of the stones before we can make a valid offer.
Q: How do you know if it's real gold, silver or gemstones?
A: Our buyers have gemology and metals training and some more then 30 years experience in the jewelry industry. We also have testing kits that identify the diamonds or gold.
Q: How does the "trade" work?
A: Every situation is different. That being said, bring your item in and our buyer will evaluate it and make you an offer of cash or trade. If you choose the "trade" option, you may use it on that day for a purchase or payment on a layaway, or you may choose to use at a later date. Either of these options are fine.
Q: What is your layaway policy?
10% deposit required
Held for 12 months with regular monthly payments.
After 90 days of no payment, deposit will be forfeited.
Cancellation fee 10% of purchase price. Balance of deposit returned as store credit after 14 days.
No cash refunds after 14 days.
Q: What methods of payment do you accept?
A: Cash, VISA/MC, American Express, Discover, credit or debit are all fine. You can mail in payments toward your layaway, and we'll gladly take your bank card payment by phone as well.
Q: Can I make a payment for my loan or layaway at either store?
A: Yes, you may make a payment for your items on loan or layaway at either store, but the final payment and pick-up can only be made at the original location you started the loan or layaway at.
Q: I bought something at the Marysville store and it's still within the 14 day money back return guarantee. Can I return it at the Arlington location?
A: No, all returns must be made at the store they were originally purchased at.
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